Karen Heller Key is Vice President for Programs with the National Human Services Assembly, a membership association of national human services nonprofits serving people's needs from childhood through the lifespan. NHSA members include 85 of the nation's largest and best known national nonprofits, including Catholic Charities USA, Goodwill International, Youth Advocate Programs, Inc., Boys and Girls Clubs of America, United Way Worldwide and YMCA of the USA. In her role as Vice President for Programs Karen oversees the Assembly's work in shared learning through 11 professional Councils and two national coalitions, its collective action through collaboration around policy and programs, and its information-sharing / 'infomediary' role for the sector. Through foundation supported work, shared learning and policy advocacy, NHSA advances best practices and innovation in the nonprofit human services sector – as service providers and as employers. Karen has also worked at the national level for AARP and United Way and as a management consultant, facilitator, and writer specializing in board development, strategic planning, senior leadership team development and organizational learning. She earned a Master's degree in Human and Organizational Development from Vanderbilt University and a Bachelor of Arts from Barnard College, Columbia University.