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Performance & Quality Improvement (PQI)

Youth Advocate Programs is dedicated to the process of continuous Performance and Quality Improvement. The following reports are intended to provide interested individuals with information about that process and some of the improvement initiatives currently occurring within the Agency.

YAP’s Commitment to Performance & Quality Improvement
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Gold Standards for Advocate & Behavioral Health Programs
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Training and Supervision – Minimum Guidelines for YAP Staff
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2008 Program Outcomes
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2007 Program Outcomes
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2008 Customer Satisfaction Outcomes
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Youth Advocate Programs is actively seeking interested stakeholders to participate in the Performance and Quality Improvement process. If you are interested, please contact Alan Kassirer, Chief of Performance and Quality Improvement, at 717-979-2729 or by e-mail at Akassirer@yapinc.org.

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